Privacy Policy

1. Introduction

Welcome to Supply Core ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify application and related services (collectively, the "Service").

By installing or using Supply Core, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following categories of information:

• Shopify Store Data: Store name, domain, shop owner email, plan type, and access tokens required to operate the app.
• Product & Inventory Data: Product titles, SKUs, inventory levels, and variants needed to power inventory management features.
• Order Data: Order details including line items, quantities, and statuses to sync inventory accurately.
• Supplier & Purchase Order Data: Supplier names, contact details, and purchase order information you create within the app.
• Usage Data: Log data, IP addresses, browser type, and pages visited for analytics and security purposes.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Supply Core service
• Sync inventory levels and fulfill purchase order workflows
• Send low-stock alerts and operational notifications
• Process billing and manage your subscription
• Improve and personalize your experience
• Comply with legal obligations
• Detect and prevent fraud or abuse

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share data with:

• Shopify: As required to operate a Shopify-embedded app under Shopify's API Terms of Service.
• Service Providers: Trusted third-party vendors (e.g., hosting, database, analytics) who process data on our behalf under strict confidentiality agreements.
• Legal Compliance: When required by law, court order, or governmental authority.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Upon uninstalling the app, we will delete your store data within 30 days unless retention is required by law.

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS/HTTPS), encrypted storage, and access controls. While we strive to protect your data, no method of transmission over the internet is 100% secure.

7. GDPR & CCPA Compliance

If you are located in the European Economic Area (EEA) or California, you have additional rights including:

• The right to access, correct, or delete your personal data
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent at any time

To exercise these rights, contact us at privacy@supplycore.app.

8. Cookies

We use session cookies necessary for authentication and app functionality. We do not use third-party advertising cookies. You can control cookie preferences through your browser settings.

9. Children's Privacy

Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by updating the "Last updated" date above and, where appropriate, via email. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: